Helping build happier communities and enabling smarter property care with PICA Group.
At PICA Group, we leverage our extensive expertise and a tailored approach to meet the unique needs of each community. Renowned for our professionalism and dedication, we stand out for several reasons:
Transparency is important to us. We help to protect your investment and support your property without hidden costs and fees.
Leveraging the power of advanced technology, we deliver prompt, efficient invoice payments to trades via our automated invoicing system, which helps significantly reduce the administrative burden and delivers quick payment to schemes suppliers.
Small or large property, we have a comprehensive range of products and services and can provide a plan that is right for you.
Our 24/7 customer portal, CommunityHub, provides on-demand access to your scheme information anywhere and anytime.
As your strata, body corporate and owners corporation management provider, we partner with you to effectively manage your strata property. We prioritise:
We offer administrative expertise for all property types. Our services cover small apartment buildings to 100+ lot complexes and large building management committees (BMCs).
We manage the collection, accounting and expenditure of funds with transparency and diligent reporting. Download our free guide to strata financials
We help maintain buildings and common areas, including maintenance planning, cost efficiencies and contractor coordination. Learn more about our 24/7 maintenance support.
We provide guidance and resources in multiple areas, from legislation, defects, building sustainability and utility cost savings to help managing committee relationships.
We support your committee with your by-laws or building rules looking at fairness, accuracy, registration and consolidation with your relevant state government body. Learn more about our By-laws drafting service.
We can arrange for comprehensive building compliance audits that help reduce liability and assist in meeting your legal obligations. Download our free compliance guide to learn more.
When you choose PICA Group to manage your strata property, you have access to an extensive range of additional services:
A comprehensive directory of professional service providers.
A comprehensive directory of professional service providers.
24/7 emergency maintenance support service for your common property.
With a rich history dating back to 1948, enhancing communities is at the heart of what we do at PICA Group. As Australia’s leading property services provider, our unwavering commitment to delivering a great customer experience and comprehensive offerings, including strata and facilities management, debt recovery, and legal and developer services, sets us apart. Through our wide range of products and services, we aim to optimise the longevity of your property.
We provide our committee members and owners with the tools and support to successfully manage their property and help extend their building life cycles.
Our team of strata professionals combines their diverse range of skills, extensive expertise, and commitment to delivering high-quality property management services.
With PICA Group, you can choose the scope and style of management for your particular strata needs. Our network of strata management companies across New South Wales, Queensland, Victoria, Tasmania and Northern Territory means you can choose the local strata manager who’s right for your property.
We help increase your property’s value by: Supporting sustainability initiatives such as NABERS for Apartment Buildings. Our CommunityUtilities program is designed to assess competitive market rates to help reduce common property gas and electricity expenses.
We provide expert guidance across all types of properties, including residential strata management (apartments, townhouses, community title, company title, etc.), commercial strata management (offices, hotels, retailers, etc.), and mixed-use strata management (both residential, commercial and BMCs)
Strata refers to a form of property ownership where individuals own a portion of a larger property, typically an apartment building or townhouse complex, along with shared ownership of common areas like corridors, elevators, and gardens. All lot owners are part of the owners corporation (also called ‘body corporate’ in QLD) and are responsible for managing shared spaces (or common property) plus the overall property maintenance like hallways, gardens, lifts, driveways, swimming pools and gyms.
A strata manager plays a vital role in enhancing community living by absorbing various responsibilities that often go unnoticed. From advising and mediating to coordinating and acting as a secretary or chairperson, their behind-the-scenes work ensures the smooth operation of strata properties, benefiting both owners and residents
In Australia, the main types of strata properties are strata title, community title, company title, and building management committee (BMC). Each type has its unique administration and maintenance requirements. To learn more, visit our guide about strata property types.
Strata insurance is a specialised insurance tailored for properties divided into multiple units like apartments, townhouses, or villas. Strata insurance focuses on common areas and shared elements within the property, such as hallways, lobbies, elevators, and communal facilities like pools or gyms.
Generally, it covers damage to the building’s structure, common property, and shared assets and can include cover for events like fire, water damage, vandalism, and natural disasters.
Depending on the state or territory, strata management is also called body corporate or owners corporation and is governed by different laws.
We help you navigate nuances of state-specific legislation, understand terminologies, and gain a comprehensive understanding of how these frameworks operate uniquely across Queensland, Victoria, New South Wales, Northern Territory and Tasmania.
Living in a strata, owners corporation, or body corporate comes with its own set of rules and responsibilities.
To help you navigate these complexities, we’ve created an educational video library tailored for owners and committee members. This resource is designed to empower your community living experience by providing clear, practical insights across various topics to help you understand your rights, obligations, decode legislation, or clarify common misconceptions.
In this video, we cover what a committee is, its function, legal obligations and effective decision making.
In this video, we talk about the importance of establishing quality committee communication, adopting a code of conduct, and decision-making limits.
In this video, we explore the role of a strata manager and they can how they help support committees.
Strata management is important as it helps the smooth functioning of residential or commercial complexes. It provides professional support for administrative tasks, financial management, property maintenance, assists with compliance with legal obligations, and can enhance property value.
Strata management refers to the professional service that manages a strata scheme. A body corporate or owners corporation is a legal entity consisting of all lot owners within the strata scheme. The difference lies in their roles: strata managers are appointed by the body corporate or owners corporation to assist with day-to-day operations. Body corporate is Queensland, Northern Territory and Tasmania terminology, and owners corporations is used in New South Wales and Victoria.
Strata managers are regulated by individual state and territory laws in Australia. They may also be members of professional organisations that help set industry standards.
Strata management benefits property owners and residents by helping with timely maintenance, managing financial aspects such as budgeting and insurance, helping resolve disputes, and complying with relevant regulations, all of which can contribute to a better living environment.
Strata management in Australia is governed by specific state legislation, including the Strata Titles Act or the Community Titles Act. These laws cover aspects such as management and administration, financial management, dispute resolution, and the rights and responsibilities of owners.
A strata scheme is a building or collection of buildings that has been divided into ‘lots’. Owners purchase an individual lot and share ownership of common areas (common property, e.g., hallways, gardens, lifts, driveways, swimming pools, and gyms.)
Common property in a strata scheme refers to areas that are shared among the owners. Common property typically includes lobbies, gardens, hallways, stairwells, rooftops, and other shared amenities. All owners jointly own these spaces and are responsible for their upkeep.
Strata fees, or levies, are payments made by the owners in a strata scheme. These fees cover the costs of running and maintaining the common property, which falls under the owner’s responsibilities. This may include cleaning, gardening, insurance, and maintenance of common areas. The owners corporation (not the strata manager) determines the levy amount. These fees vary based on the property’s size, condition and facilities.
A strata report is a document that provides detailed information about a strata scheme, including its financial status, any building defects, future maintenance plans, and any ongoing disputes. To get one, you can hire a strata inspector who will review the records of the strata scheme and compile the report. This is especially useful when buying a strata titled property to understand the condition and potential costs involved in the scheme.
