24/7 emergency maintenance support service for your common property
Identifying urgent maintenance issues for your common property can be challenging. With Community After Hours, we offer 24/7 support, so we can help whenever you need us.
Save on unnecessary callouts and costs
Wide network of contractors
Tracking of work orders
Issues are followed-up and completed
Access to more than 2,500 certified contractors
More than 10 years of emergency maintenance experience
Over 20,000 after-hours phone calls answered
Team of specially trained staff
Community After Hours provides round-the-clock common property assistance. Our trained staff answer calls 24/7 to help resolve emergency maintenance matters.
Using our knowledge and expertise, we help advise who is responsible for the issue.
If your problem is complex and requires additional work or approval, we take care of the follow-ups and reach out to your strata manager on your behalf.
If it turns out your issue isn’t on common property, that’s okay, too. Our team will help owners in resolving maintenance problems by connecting them with fully licensed and insured contractors at no extra cost.
Before renewing your agreement, take a moment to compare your options. Our quick and easy form can be completed in less than 30 seconds.
Ascertaining whether an emergency maintenance issue is on common or owner property saves money because it allocates the cost to the right party:
Our branches and offices are open during work hours from 8:30 am to 5 pm. If you need emergency maintenance outside of business hours, Community After Hours is available:
24/7 on weekends
24/7 on public holidays
Monday to Friday, 5:00 pm to 8:30 am
For emergency maintenance issues call 1300 267 181
Please note: any work carried out on common property by contractors assigned by the Community After Hours staff is invoiced directly to the relevant strata property c/o the committee.