Debtor consultations and field calls
Our longstanding success as recovery specialists means we know when to engage different styles of debt collection
Our debtor consultations and field calls are when one of our registered and highly experienced team members has face-to-face contact with a debtor, generally by visiting somewhere like their home.
As recommended by the Australian Competition & Consumer Commission (ACCC), we keep field calls and personal visits as a last resort unless serving documents. If our initial attempts to contact debtors hasn’t worked, we use face-to-face.
Consulting with a debtor in real time means we can confirm their location and negotiate payment.