Strata management
From the very first strata management scheme that was set up in Australia, to 70 years later, we have created an industry leading team of experts across property types who have the knowledge and experience to ensure your property is managed with care, attention and a focus on protecting and maintaining its value.
Highly experienced strata managers
Best practice management techniques
Tailored management services
Specialists in all property types
How our strata management services work
As your strata management provider, we partner with you to take care of all that is required when it comes to managing a strata property. We will ensure your maintenance issues are addressed promptly, your finances are on track, your insurance is valid and your property is being managed according to regulations and your by-laws.
Our strata management services focus on six key areas including:
Strata administration
We provide administrative expertise regardless of your property type. We can service any property type, from a small four-lot apartment complex all the way through to 100-lot properties and large BMCs.
Financial management
We manage the collection, accounting and expenditure of funds with transparency and diligent reporting
Maintenance coordination
We ensure buildings and common areas are properly maintained, including maintenance planning, cost efficiencies and contractor coordination
Advisory services
We provide guidance and resources on everything from legislation, defects, building sustainability and utility cost savings to managing committee relationships
By-laws and rules
We ensure your by-laws or building rules are fair, accurately drafted, registered and consolidated with your relevant state government body
Building compliance
We can arrange for full-service building compliance audits to mitigate liability and ensure you’re meeting your legal duty of care.
What’s included
When you choose PICA Group to manage your strata property, you have access to an extensive range of additional services:
Online platform
CommunityHub – With CommunityHub there is no more waiting for office hours or returned phone calls to get information. You can access it all right now. From downloading agendas and minutes for your meetings to viewing your by-laws and levy balance, and making levy payments on the go, it’s all at your fingertips.
Health and safety guidance
Community Health & Safety – We help you manage the day-to-day risks associated with the health and safety of people entering your strata property and report injuries, incidents, and hazards on your common property to fulfill your duty of care.
Service provider network
CommunitySelect – Based on customer feedback and hands-on experience we have more than 2,500 listed contractors on CommunitySelect. All contractor certificates and insurances are thoroughly checked for competency, insurance and compliance for your peace of mind.
Strata insurance
CommunitySure – Having earned a reputation as the best insurance coverage in the market, we have you covered. Be safe with affordable and comprehensive cover for your common property that meets your requirements. Available exclusively via select brokers to properties managed by PICA Group and backed by QBE and CHU, Australia’s largest strata insurer.
Utility expense reduction
CommunityUtilities – Find and lock in the market’s most competitive energy and utility rates for your strata property with help from our team of experts. Our CommunityUtilities team take the hassle out of finding the best in market rate (NSW only).
Further privileges
PICA Group privilege – Access a range of competitive discounts and exclusive deals for PICA Group customers on a variety of products and services, including by-law and building rule drafting and insurance cover.
What our customers say
★★★★★
Professional and Helpful!
BCS Strata Management provides a very professional service with a personal touch. Flexi has a wealth of knowledge with strata laws and has always been responsive and helpful.
Their electronic strata management systems provide a user-friendly platform for communication; whether it correspondence relating to updates in strata laws or voting and issue of minutes, they make accessibility to information easy.
– EShum
★★★★★
A breath of fresh air
We recently held our AGM, Charles from BCS at Warriewood conducted the meeting. There was a lot to get through but the meeting was expertly kept on track, to the point and on time.
Any questions raised were dealt with in a professional manner and the depth of knowledge of the Act and associated processes impressive.
For such a dry subject it was a great meeting which we all enjoyed and were satisfied with the results at its completion. Thanks, Charles.
– Paul B.
★★★★★
Elizabeth Wang
Elizabeth Wang has managed the 22 Townhouses I reside for a few years. She has had to deal with some difficult owners but with negotiation and skill has been a very competent manager.
Elizabeth is very knowledgeable with Strata law and the rules and regulations and I would not hesitate to recommend her as a strata manager.
– Christine R.
★★★★★
Julie at BCS, Chatswood NSW is fabulous
We would like to acknowledge the extensive assistance, advice and professionalism provided to us by Julie Edwards of BCS Chatswood office, (especially) over the past couple of months regarding our hoped for property refurbishment.
Julie was very knowledgeable and courteous, plus always available to assist us, which has enabled our refurbishment to be appropriately voted on to proceed. Thank you so much Julie, we greatly appreciated your assistance, Lisle & Luke.
– L Reading
★★★★★
Thank you BCS Strata
Having dealt with several different strata companies over the past decade & a bit in real estate, it stands to show the value of a strata manager/team who will work with agents towards the best outcome for their clients.
Furthermore, taking the time to explain what they don’t teach us in real estate school allows us to work better together. I value their advice & assistance over the years namely the team at BCS Gosford where I operated for 6 years dealing with various managers in the time. Thank you!!
– Madeleine S.
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PICA Group difference
PICA Group has been enhancing community living since 1948. Now Australia’s leading property services provider, we offer a comprehensive range of services from strata and facilities management to debt recovery, legal and developer services. We take a holistic approach to strata and property management and believe proactive maintenance, sustainability and enhanced community living are important keys for improving the value of strata properties.
Our range of products and services provide our committee members and owners with the tools and support to successfully manage their property, extend its life-cycle and enhance community living.
Highly experienced strata managers
Our strata professionals have broad skill sets and many years of experience, ensuring your property is always managed to the very highest standard.
Best practice management techniques
We help to increase the value of your property by focusing on sustainability and enhanced community living. We do this by supporting sustainability initiatives such as NABERS for Apartment Buildings and working to provide practical community living solutions such as energy savings programs we call CommunityUtilities.
Tailored management services
With PICA Group, you can choose the scope and style of management for your particular strata needs Our network of strata management companies across New South Wales, Queensland and Victoria means you can choose the local strata manager who’s exactly right for your property.
Specialists in all property types
We provide expert guidance across all types of properties including residential strata management (apartments, townhouses, community title, company title, etc.), commercial strata management (offices, hotels, retailers etc., and mixed-use strata management (both residential and commercial and BMCs).
Helpful resources and services
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