Our products and services

Our Product and Services

Our products and services

As a family network of businesses, we provide expert advice across five key areas

Specialising in these areas means we have your property service needs covered. From drafting and registering by-laws to hands-on facilities management and providing debt recovery and legal services, our core services and expert staff provide industry-leading and best practice advice.

We specialise in all property types

As service providers to some of the most elaborate and complex property arrangements, we have experience and knowledge across all Australian ownership and land schemes. No property or community living arrangement is too small or too complex for our teams.

We help some of Australia’s most complex property arrangements, including:

Our community range

Aligned with our passion to enhance community living, we have a range of community services and exclusive offerings to help manage your home and investment


With community and strata living fast becoming a lifestyle choice across Australia, PICA Group has a dedicated team who work with strata managers, committee members and property owners to make the day-to-day management of your property easier through relevant products and services. Our on-the-ground experience and an understanding of what is important means we can deliver ways to ease the administration, enhance your property value, keep people safe, reduce liability and increase savings.

Community After Hours

24/7 emergency maintenance support service

Emergencies can happen at any time of the day. That’s why our staff are trained to manage maintenance calls 24/7, so you can get assistance when you need it. Our team can determine whether your issue is on common property or not, can offer a temporary solution, and arrange for a registered and fully insured contractor to fix your issue.

Supporting sustainability and opening doors to potential savings

As industry leaders, we work closely with government and education institutions to share our expertise and resources to support sustainability and efficiencies to save owners corporations money. We also have our very own team of in-house NABERS for Apartment Buildings assessors and have appointed Tim Jarvis AM as our sustainability ambassador.

Community Health and Safety

Community Health and Safety program

We help manage the day-to-day risks associated with the health and safety of all stakeholders entering the property and continuously monitor for legislative updates which may impact your strata property.

Online access to your property information

CommunityHub is an on-line portal designed to give you access to your strata property information at anytime from anywhere. Keep up-to-date with administration, pay your levies on-line, monitor repairs, approve invoices and more, all through one easy-to-use channel.

Extensive contractor database

Based on customer feedback and hands-on experience with more than 2,500 listed contractors on CommunitySelect, you can have peace-of-mind that they have been adequately vetted for competency, insurance and compliance.


Best-in-market common property insurance

For many of us, our home is our most expensive and valuable asset. PICA Group’s CommunitySure provides common property insurance that offers the most comprehensive coverage and more benefits than what is offered in market. It can also be combined with contents and landlord insurance, so you are not left at risk.


Utility bills discount and savings programs

CommunityUtilities is an energy service designed to help your owners corporation save money. With the price of energy increasing across Australia, we try and make community living easier by reducing burdensome energy bills. Through our partnership with a range of energy providers, we start the process of trying to help you gain better energy efficiencies to reduce costs and support our environment.

Helpful resources and services
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