Enhancing community living

Enhancing community living

At the heart of everything we do

Our urban landscape continues to change throughout Australia, as does our way of living. Our neighbours are no longer just the people we share our streets with; they are now the people who share our building. We live closer and share more than ever before. Through sharing common areas such as lobbies, walls, gardens, driveways and garbage disposal areas, we are challenged to learn and embrace new forms of community living.

PICA Group are dedicated to helping Australians navigate this evolving landscape by providing the expertise and tools to enhance community living. From our resource libraries to our family-network of services, PICA Group works to provide practical community living solutions.

Community Living extras

Each of our brands, services, and products aim to enhance liveability, create more certainty, and increase harmony within Australia’s community living landscape.

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Liveability

Reducing the stress and time you spend on phone calls, emails, and paperwork so you have the time to enjoy the fun things in life. This includes ensuring you have convenient ways to make contact, and access to 24/7 support and information when needed.

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Certainty

Ensuring that you have the guidance and information to make the decisions for your strata property with confidence. This includes ensuring you have access to jargon-free resources and support programs when needed.

Harmony

Supporting you in the day to day areas of community living to help make your everyday community living more enjoyable. This includes helping you understand your rights and ensuring you feel supported when problems occur.

We understand that enhancing community living requires more than strata management. That’s why we offer a range of community living extras when you partner with us, and become part of our PICA Group family.

Community living extras include a range of extra products, services, and programs that we make available to help enhance community living in your property.

Liveability – making community living more convenient

We strive to give committee members and property owners an easier life. There is so much more to life than worrying about the administrative management of strata—that’s our job!

We are simplifying liveability and your strata experience through our online service hub, called CommunityHub. You can access your strata information and make online payments anytime, from anywhere.  Or, our dedicated customer care team is here to support you when you can’t reach your strata manager.  And if it’s an emergency, no problem – our after-hours team is ready to assist.

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Online service hub

Access your strata information and make online payments anytime, from anywhere.

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Customer care team

Whatever your strata query, our dedicated customer care team is here to support you.

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After-hours maintenance support

Our Community After Hours team provides 24/7 assistance when you need it most.

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Certainty – simplifying strata compliance

Because certainty leads to better decisions

We understand that keeping up to date with your state’s compliance requirements can be complicated and time-consuming. We help take the complexity out of compliance by providing simple, jargon-free information.

Through a range of safety programs, strata services support, and legislation resources, we provide a sense of certainty by providing guidance on how to keep your property compliant.

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Safety compliance program

Manage day-to-day risks and protect your property against claims for injury, incident or hazards.

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By-laws and legal services

Minimise property risks with our in-house by-law drafting, updating, registering and consolidating services.

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Comprehensive insurance

Enjoy quicker claim settlement and extra insurance cover at no additional cost, tailored for your strata property.

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Legislation updates and notices

Legislation updates and notices

Stay up to date with legislative changes that affect strata and community living as they occur.

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Online legislation library

Our easy-to-use online library will help you understand the latest changes to your state’s legislation.

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Harmony – providing information you can trust

Through understanding, it creates greater harmony

In addition to an informed strata manager, it can sometimes be hard to know whether the strata information you find online is accurate and trustworthy. Our resources aim to give you simple, jargon-free information, allowing you and your committee to make choices with confidence to create harmonious community living.

Our Community Living resources are designed to address the topics that will help enhance community living. By discussing these topics and explaining what they are, and how they affect you, and addressing the common misconceptions around each topic, we aim to provide you with the tools to enhance liveability, certainty and harmony within Australia’s community living wherever you are.

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Community Living guides

An extensive range of Community Living guides that cover a broad range of interest topics that are specifically relevant to situations you may face in strata living.

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Community Living article library

Enjoy helpful information articles on a range of community living topics that are specifically relevant situations you may face in strata living.

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Strata dictionary

Our online dictionary is an easy tool that will help you understand common yet sometimes complex industry terms.

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Educational videos

These videos are designed to help you learn or refresh your understanding of a range of community living topics from committee member education, to legislation.

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Strata news and industry updates

Each quarter, we share important news and key dates on legislative changes to help committees and owner corporations.

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Legislation library and info packs

Our easy-to-use library and information packs are tailored for your state and will help you find easy-to-understand information on legislation topics.

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Exclusive extras and customer offers

Using our partnerships and relationships across related industries, PICA Group privilege offers competitive discounts, exclusive deals and resources to our PICA Group family.

Enhance your property’s community living with a free strata assessment

If you’d like a more in-depth strata assessment of your property and are interested to know what additional tailored services and value we offer, simply complete the form below and we’ll be in touch soon!

Book a free strata assessment today

The assessment is free and carries no obligation.

Our locally-based strata professionals are well experienced and knowledgeable. Simply fill in the form and one of our team members will contact you to have a chat.

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