Our products and services
Specialising in these areas means we have your property service needs covered. From drafting and registering by-laws to hands-on facilities management and providing debt recovery and legal services, our core services and expert staff provide industry-leading and best practice advice.
We specialise in all property types
As service providers to some of the most elaborate and complex property arrangements, we have experience and knowledge across all Australian ownership and land schemes. No property or community living arrangement is too small or too complex for our teams.
We help some of Australia’s most complex property arrangements, including:
Our Community services range
Aligned with our passion to enhance community living, we have a range of community services and exclusive offerings to help manage your home and investment
With community and strata living fast becoming a lifestyle choice across Australia, PICA Group has a dedicated team who work with strata managers, committee members and property owners to make the day-to-day management of your property easier through relevant products and services. Our on-the-ground experience and an understanding of what is important means we can deliver ways to ease the administration, enhance your property value, keep people safe, reduce liability and increase savings.
24/7 emergency maintenance support service
Emergencies can happen at any time of the day. That’s why our staff are trained to manage maintenance calls 24/7, so you can get assistance when you need it. Our team can determine whether your issue is on common property or not, can offer a temporary solution, and arrange for a registered and fully insured contractor to fix your issue.
Supporting sustainability and opening doors to potential savings
As industry leaders, we work closely with government and education institutions to share our expertise and resources to support sustainability and efficiencies to save owners corporations money.
Protect your property from liability claims with alerts, resources and access to expertise 24/7
This service helps you report and manage injuries, incidents and hazards on your common property and fulfil your duty of care to your residents.
Online access to your property information
CommunityHub is an on-line portal designed to give you access to your strata property information at anytime from anywhere. Keep up-to-date with administration, pay your levies on-line, monitor repairs, approve invoices and more, all through one easy-to-use channel.
A directory of certified contractors and professional service providers
Based on customer feedback and hands-on experience with more than 2,500 listed contractors on CommunitySelect, you can have peace-of-mind that they have been adequately vetted for competency, insurance and compliance.
Enjoy an enhanced level of insurance cover at a competitive price
Get competitively priced strata insurance cover that’s tailored to your property. Be safe with affordable cover for your common property that meets your requirements. Available exclusively to properties managed by PICA Group and backed by QBE and CHU, Australia’s largest strata insurer.
Helping reduce the cost of your community living utility bills
Find and lock in the market’s most competitive utility rates for your strata property with help from our team of experts. This is a free PICA Group initiative that includes a range of expense reduction programs designed to help reduce the cost of community living across Australia.