Our products and services

Our Product and Services

Our products and services

As a family network of businesses, we provide expert advice across five key areas

Specialising in these areas means we have your property service needs covered. From drafting and registering by-laws to hands-on facilities management and providing debt recovery and legal services, our core services and expert staff provide industry-leading and best practice advice.

We specialise in all property types

As service providers to some of the most elaborate and complex property arrangements, we have experience and knowledge across all Australian ownership and land schemes. No property or community living arrangement is too small or too complex for our teams.

We help some of Australia’s most complex property arrangements, including:

Our community range

Aligned with our passion to enhance community living, we have a range of community services and exclusive offerings to help manage your home and investment


With community and strata living fast becoming a lifestyle choice across Australia, PICA Group has a dedicated team who work with strata managers, committee members and property owners to make the day-to-day management of your property easier through relevant products and services. Our on-the-ground experience and an understanding of what is important means we can deliver ways to ease the administration, enhance your property value, keep people safe, reduce liability and increase savings.

Community After Hours

24/7 emergency maintenance support service

Emergencies can happen at any time of the day. That’s why our staff are trained to manage maintenance calls 24/7, so you can get assistance when you need it. Our team can determine whether your issue is on common property or not, can offer a temporary solution, and arrange for a registered and fully insured contractor to fix your issue.

Supporting sustainability and opening doors to potential savings

As industry leaders, we work closely with government and education institutions to share our expertise and resources to support sustainability and efficiencies to save owners corporations money. We also have our very own team of in-house NABERS for Apartment Buildings assessors and partner with sustainability ambassador, Tim Jarvis AM.

Community Health and Safety

Protect your property against claims for injury, incident or hazards

We help manage the day-to-day risks associated with the health and safety of all stakeholders entering the property and continuously monitor for legislative updates that may impact your strata property.

Online access to your property information

CommunityHub is an on-line portal designed to give you access to your strata property information at anytime from anywhere. Keep up-to-date with administration, pay your levies on-line, monitor repairs, approve invoices and more, all through one easy-to-use channel.

A directory of certified contractors and professional service providers

Based on customer feedback and hands-on experience with more than 2,500 listed contractors on CommunitySelect, you can have peace-of-mind that they have been adequately vetted for competency, insurance and compliance.


Enjoy an enhanced level of insurance cover at a competitive price

For many of us, our property is our most valuable asset. As such, the consequences of a disaster or accident occurring could leave us with an unexpected and exorbitant expense, or worse… without a home. Finding adequate insurance cover for the common property that meets the requirements of our committee, while remaining affordable, can be a complex process. We understand this. With CommunitySure, you are in safe hands.


Helping reduce the cost of your community living utility bills

CommunityUtilities is designed to help reduce the cost of community living across Australia. Through a range of expense reduction programs, our specialist in-house team work with a panel of Australia’s top brokers to help committees, owners, and residents reduce the cost of their utility bills.

Helpful resources and services
We care about what you have to say. Share your feedback here.