Robinson Strata Management provides our clients with a 24-hour, seven days a week service for common area maintenance for urgent and non-urgent repairs, as well as the convenience of being able to access contractor details anytime they require work completed within their own lot. Click here to request repairs through the form now.
Non-urgent repairs:
Any non-urgent repairs to common property can be submitted directly to our office by completing and submitting the form below.
Urgent repairs:
To report urgent repairs to common property, please telephone our office during business hours on 02 9907 5000.
For any urgent repairs to common property outside of standard business hours, please contact our Community After Hours service on 1300 652 337 or 02 8216 0348.
Click here to request a key, swipe, fob or remote control for your strata property through the form now.
You must be the lot owner or an authorised person by the lot owner. If you are a tenant, you must provide supporting documentation that you have approval from the real estate/leasing agent or the lot owner before applying.
Upon receipt of your application, your strata manager will inform you of the process to obtain the access devices. Your strata manager will advise you if any fees apply. You cannot collect your keys from our office until your request has been confirmed and your payment (if required) has been received.
The standard time frame between lodging your application and picking up the keys is two business days.