About Mason and Brophy
Who we are
Mason & Brophy Strata Management has been servicing Sydney’s Northern Beaches for over 30 years, with cost-effective strata management solutions for residential, commercial and community schemes, as well as consultancy services for developers.
Established in 1990, already at that time, we set about to change the perception of strata management providers from those with purely a financial interest to those with an interest in people. At Mason and Brophy Strata Management, we pride ourselves on our ability to build strong customer relationships.
As a specialist strata management provider, we treat all customers with a personal touch while providing leading strata management solutions. This has been our biggest strength and continues to set us apart from other strata management companies.
Mason & Brophy Strata Management is a member of the PICA Group family.
Our unique service offering
Mason & Brophy Strata Management has the years of experience, a wide breadth and depth of knowledge and expertise, and best practice management techniques, to offer our customers the very best strata and community management services in the Northern Beaches:
- We provide our customers with specialist local knowledge and familiarity, with a core focus on strata properties along Sydney’s Northern Beaches
- To ensure seamless service delivery, we provide a dedicated strata manager and access to an assistant support pool, so you always receive the attention you deserve
- We have one of the best ratios of strata managers to properties
- Our team consists of local strata professionals with decades of industry experience and local knowledge
- We invest in staff training and development, so our strata managers are up to date with the latest legislation and preferred management approaches
- We have strict a customer service charter so our customers know what to expect and when. If you are not receiving a response in the required time frame, we encourage you to escalate your issue to the team leader or licensee
- We leverage the support network, Community services range, and resources of Australia’s leading property services company in Australia, PICA Group
Our property portfolio
Mason & Brophy Strata Management manages a diverse range of properties including residential, commercial, industrial, and mixed-use properties. We pride ourselves in maintaining long-standing relationships with our customers, with some extending beyond 15 years. Some of the properties we’ve worked on include:
48-52 Sydney Road,
1-3 Delmar Parade,
33 Cannons Parade,
“Mason and Brophy Strata Management has been managing our building for over 10 years. Being part of the strata committee for nearly 18 years, I have had the pleasure of dealing with our very friendly and kind strata manager Cathy Quattroville on a very regular basis. Cathy has been exemplary in her hardworking, professional approach to providing support and guidance when dealing with our strata issues. Calls and emails are always followed up, and Cathy acts immediately on all concerns that are brought to her attention, ensuring all strata committee members are included in the decision making for the complex. Furthermore, Cathy’s knowledge of strata laws and legislation is second to none.
Since Cathy has been our strata manager, there has been a dramatic improvement in the condition of our complex. Maintenance and repairs have been actioned, financial savings have been found with contractors, and any outstanding problems have always been resolved. Cathy is a credit to the industry and an absolute pleasure to deal with, and I would not hesitate to recommend her for any strata-related matters.”