Why choose Body Corporate Services (BCS) Queensland?

Why choose Body Corporate Services (BCS) Queensland?

Local body corporate management expertise from those who live and work in your community

Commonly known as BCS, we have been proudly enhancing community living for committees and owners corporation for more than 40 years across Queensland, New South Wales and Victoria.

With more than 30 branches across the country, we work together as a strong and close-knit network of body corporate managers to deliver professional, localised and tailored expertise for body corporate and related property services across property types.

 

We aim to continuously redefine the experience of owning a body corporate property

Working in the service industry, means we know everything we do starts with the customer. That’s why we value building long-term relationships and act with honesty and transparency, by ensuring our customers know what value we can bring from the beginning. This means you know what to expect, upfront and with no surprises.

Some of the ways we aim to set ourselves apart are through:

  • Award-winning, well-qualified body corporate management staff
  • In-depth knowledge on body corporate legislation and compliance requirements
  • Extensive tried and tested network of contractors and specialist service providers
  • Direct mobile and email access, with additional Customer Care Centre support
  • 24/7 access to your body corporate property information with a committee, lot owner or tenant view
  • Free Community After Hours emergency maintenance support services
  • Availability of integrated facilities management, debt recovery and legal services
  • Exclusive discounts and offers through our PICA Group privilege program

Exceptional service means we put our customers first

As a professional services provider, we view ourselves as more than just body corporate managers. We are trusted professionals and relationship managers who provide guidance and support when you need it. At BCS, each body corporate property is allocated with a fully licensed and experienced manager, who is supported by an assistant and backed by our centralised Customer Support Centre, so we have the time to prioritise you.

What’s more, being part of a local network of more than 30 branches means that we can provide your committee and body corporate with access to our modern and digitally fitted meeting rooms for no extra cost.

With so many body corporate providers out there, it can be hard to select the one that will give you the best service. That’s why we’re more than just an body corporate management providers, we’re a community and offer a more wholistic and proactive approach.

Why BCS is the number 1 choice for more than 150,000 property owners

Tried and trusted for more than 40 years

As a comprehensive and fully integrated body corporate and property services provider, we have a range of services and benefits for committees, body corporates, lot owners in every property type. What’s more, we are upfront with our management fees and what’s included, so there are no surprises later on…

  • Local, personalised and tailored body corporate services support
  • Ease and convenience of a dedicated, accredited, experienced body corporate manager
  • Seamless service delivery with each body corporate manager being supported by a dedicated assistant
  • Knowledgeable and helpful staff who receive regular training
  • Committed to quality service delivery as per our Customer service charter
  • Ability to manage your property from anywhere, at any time
  • 24/7 online access to your body corporate property information through CommunityHub
  • Online voting
  • Online levy payments
  • Online invoice approval
  • Local area offices in 30 locations, with access to modern meeting room facilities
  • Support from your manager when you need it
  • Direct mobile and email communication with your body corporate manager
  • Customer Care Centre support
  • 24/7 Community After Hours emergency maintenance support services
  • Annual general meeting and committee meeting attendance
  • Meeting management and mediation support
  • Provision of any legislation, compliance, or industry updates
  • Administration, operation and disbursement outlays
  • Software licensing fees
  • Electronic data storage and archive fees
  • File creation
  • Banking fees
  • Printing and photocopying
  • Postage and mailing costs

OR, enjoy a transparent bundled pricing option, inclusive of extras such as:

  • AGM and committee meetings
  • Site attendance for meetings
  • Attendance to committee or owner requests, and general correspondence
  • Telephone calls
  • Email correspondence
  • Electronic data storage
  • Printing postage and stationery
  • Cheques and remittance advices
  • Envelopes
  • Printing and photocopying mail pack
  • Archive fees
  • Bank fees

And, if you are looking to change body corporate management provider to BCS, the transfer and onboarding process will be managed by our team free of charge!

 

What’s more, as part of the PICA Group family, enjoy access to additional services and resources:

  • Enjoy energy savings through our CommunityUtilities program
  • Access more than 2,500 tried and tested contractors through CommunitySelect
  • Benefit from one of Australia’s leading owners corporation insurance policies in the market, CommunitySure, which includes additional cover at no additional cost
  • Protect your property against claims for injury, incident or hazards with Community Health and Safety
  • Easy to read and understand Community Living guides and a comprehensive article library on topics such as legislation, defects, committee management, by-laws and much more
  • Participate in supporting sustainability initiatives through our CommunityGreen program
  • Have peace of mind knowing your funds are safe in the hands of a credible and financially stable market leader.

Looking to change body corporate provider, what are you waiting for?

We focus on local body corporate expertise from our team who cares because they live and work in your local community. Also, you can enjoy the added peace of mind knowing they are backed by a strong network of support services to ensure no matter what your committee or body corporate requirements are… we can help.

So if you’re looking to make the change to a different body corporate provider, we’d welcome a chance to discuss your options with you. To find out more, simply fill out the form on this page and one of our body corporate professionals will contact you.

Get a FREE body corporate management quote


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