Welcome to your COVID-19 community living toolkit
These resources are designed to help you manage COVID-19 within your community living environment
As Australia’s leading property service provider, we have developed a comprehensive range of resources on how to manage and mitigate the impacts of COVID-19. From information on the role of committee members, financial management of strata levies and fees, to staying mentally healthy and working from home, we have your COVID-19 questions covered with our COVID-19 community living toolkit.
The PICA Group family network of businesses care about the wellbeing and safety of communities right across Australia. As we face unprecedented times together, we want property owners to find comfort in reliable information. Remember, we all must do our part to minimise the spread and look out for our neighbours. We’re in this together.
COVID-19 information for your state
New South Wales update
As the situation evolves in NSW, we’ll keep you updated on what this means for you when it comes to managing your strata property.
To help QLD committees and owners know what they are required to do, we have collated the best practice steps for moving forward.
Your COVID-19 community living toolkit
National update: best practice actions for committees and owners
With most state’s starting to see an easing of restrictions, it is important committees plan how they intend to return to a sense of normal.
Support services for committee members and owners
Here are some ways we are helping to support you and your community, and minimise stress during this time.
Managing mental health in community living
As Australia heads down the path of managing the spread and risk of COVID-19, we must remember our Australian values and bring them to life. Particularly within the communities of our strata properties.
Working from home
Businesses have begun relocating staff to help slow the spread of COVID-19. With strata properties and homes now being turned into temporary workplaces, here are some important things to consider for yourself and those around you whilst working from home.
Minimise your financial stress
We aim to provide you with the necessary support to help you understand, be proactive, and manage your strata financial options in the best way possible.
Managing building works during a health crisis
Many committees may be wondering whether to continue with scheduled works for their building or to restrict contractors on-site to minimise the risk of transmission of COVID-19. When considering what works should go ahead, and what to postpone, committees should bear in mind these key points.
Cleaning guidelines for apartment living
Current evidence suggests that novel COVID-19 may remain viable for hours to days on various surfaces. Here’s some tips on how you can effectively clean and disinfect in your building.
Waste disposal for apartment living
We recommend taking extra precautionary measures with waste disposal to prevent the transmission of COVID-19, which can remain viable on surfaces for some hours to days. Find out more on what to consider when it comes to waste disposal.
Cautionary measures for committee members
Here’s some of the essential health and financial measures committees can take to protect owners and residents, and minimise the spread of COVID-19.
Helpful information for owners and residents
As a community, let’s do our part in caring for each other. Find out the latest information to stay informed.
Community living – how we can help to #FlattenTheCurve
With one in 10 Australians living in high-rise apartments, it is more important than ever to support each other to fight the spread of COVID-19 and #FlattenTheCurve.
PICA Group services available to you
Vote from anywhere, at any time
Our new online voting system, StrataVote, means you can vote on meeting motions no matter where you are. Whether it’s from a mobile device or computer, you can vote at whatever time and location that works for you. Access to the voting platforms is available once approved by your owners corporation or body corporate. Please contact your strata manager for more information.
Assured Building Maintenance
Your strata repairs and maintenance specialists (NSW only)
The COVID-19 outbreak requires effective cleaning techniques are far beyond a standard clean. Assured Building Maintenance can help you find the right certified and experienced specialist for your building’s needs.