For committee members and owners

Making community living easier for owners

Make payments, requests, and submit online forms from one centralised location

With community living becoming a lifestyle and investment norm across Australia, we have a dedicated products and innovations team who focus on making day-to-day living easier – allowing you to make payments, requests and submit forms from one centralised location.

Select your required service category by clicking one of the + blue links below links.

Online services

+ Customer portal login

Service updates

By-laws and legal services promotional banner

Repairs & maintenance

+ Request for repairs or keys

Request for repairs

GK Strata Management has a dedicated repairs & maintenance department to manage all common property repairs on behalf of the owners corporation. Click here to request repairs through the form now.

Non-urgent repairs:

Any non-urgent repairs can be submitted via the work request form below.

Urgent repairs:

All urgent repairs to common property should be telephoned through to our office on 02 8218 9999 during business hours. Any urgent repairs outside standard business hours should be telephoned through to the appropriate tradesperson identified on our + Emergency trades list below.


Request for keys form

Click here to request a key, swipe, fob or remote control for your strata property through the form now.

You must be the lot owner or an authorised person by the lot owner. If you are a tenant, you must provide supporting documentation that you have approval from the real estate/leasing agent or the lot owner before applying.

Upon receipt of your application, your strata manager will inform you of the process to obtain the access devices. Your strata manager will advise you if any fees apply. You cannot collect your keys from our office until your request has been confirmed and your payment (if required) has been received.

The standard time frame between lodging your application and picking up the keys is two business days.


Request for repairs or keys form

Click here to request keys or access devices.

+ Emergency trades list

Important: This emergency trades listing is for use after hours and during holiday periods.
Please use this list for emergencies only. If you call a contractor and it is not an emergency, you will be responsible for payment of the account.
Service Contractor Telephone
Carpentry & handyman Eco Maintenance (Wes) 0406 492 423
Electrical Energy Australia 131 388
HPS Electrical (Harry) 0418 865 579
Easyfix Electrics 0418 641 010
GSS Electrical (Greg) 0424 678 113
Emergency services Police Assistance Line 131 444
State Emergency Service 132 500
Flood damage to carpets Sadie’s Steam Cleaning 1300 302 221
Peter’s Carpet Cleaning 0424 558 455
Excel Group 1300 965 400
Gas AGL 131 909
Glazing Express Glass 1300 666 234
Magic Glass 02 9384 4888
Locksmith ESS Alarms & Locksmiths 02 9398 8668
Bells Locksmiths 02 9357 2333
David Carr Locksmiths 02 9389 8543
Plumbing Howard Plumbing 02 9666 8888
Treat Plumbing 0404 313 297
Asset Plumbing Solutions 0416 049 626
Plumbology (Quentin) 0416 054 776
Upright Plumbing (Brendan) 0421 282 065
Phillip Kauter Plumbing (Phil) 0412 511 292
Roofing O’Dowd Roofing 02 9399 6643
ANZ Roofing 0422 966 152
Sydney Metal Roofing 0413 678 199
Strata Roofing 02 9436 3006
Water Sydney Water 132 090

Forms and applications

+ Update my details

This form may be used by an owner to update their contact details with GK Strata Management. Click here to download the owner details form.

+ Proxy appointment form

The proxy appointment form is for the use of owners who wish to nominate a representative in their absence at a general meeting of the owners corporation. Click here to download the proxy appointment form.

Book a free consultation today

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