Pets in strata

Your guide to navigating owners corporation and body corporate pet laws

For most people, their “furry friend” is a key part of their everyday lives and part of the family. Although community living arrangements such as apartments, townhouses, and villas can provide numerous benefits, such as convenience, shared costs, and central locations, when it comes to accommodating pets, strata living can be a bit more complex.  

Understanding your rights and responsibilities is crucial if you are an animal lover considering moving into a strata property. So, how can pet owners navigate the ins and outs of strata pet policies?

If you live in an apartment or shared living space, here are some top tips and important information you need to know when it comes to pet policies in strata.

1. The dog fight that changed strata pet laws

Australia’s love for pets is undeniable. With one of the highest ownership rates in the world and more than 69% of households recorded owning pets in 2022 [1]

For many Australians, pets are part of the family. Yet, pet ownership in strata properties has been contentious for years. This has resulted in a strong demand for reforms to give owners and tenants the right to keep furry companions on their property.

Historically, strict by-laws across many states allowed strata schemes to enforce blanket bans on pets, leaving pet owners in a difficult position. However, recent changes to strata legislation have begun to reshape these outdated policies, helping promote fairer and more inclusive rules for pet ownership in shared living .

Instead of standing by a “no pets” policy, recent reforms have been implemented to encourage owners corporations and body corporates to draft by-laws and building rules that permit and carefully manage pet ownership.

Although it’s a big win for our animal friends in strata, it is still essential to consider your strata property’s requirements and know your rights regarding pets in strata. For more information on state-specific requirements, please refer to our section on ‘Understanding strata pet laws’ in this article.

 

[1] Animal Medicines Australia (2022) Pets in Australia: A national survey of pets and people AMAU008-Pet-Ownership22-Report_v1.6_WEB.pdf (animalmedicinesaustralia.org.au) 

2. Can the strata refuse pets?

In Australia, strata pet rules will vary depending on the state in which owners and committees must follow. To add another layer of complexity, each scheme may also have individual by-laws or building rules further regulating animals on the property.

Although most states have introduced laws prohibiting blanket bans for keeping animals, the strata can still refuse an application or remove a pet from the property.

So, how do you know if you can have pets in strata? The key is never to assume that all owners corporation or body corporate properties have the same policies.

When bringing a pet into your strata property, it is important to follow the correct process for welcoming your  furry friend to the property:

 

  1. Understanding current state and local council laws
  2. Reviewing the property’s specific by-laws and building rules.
  3. Follow the correct approval and pet application processes.

 

In cases where the regulations are ambiguous, it’s best to consult with the strata manager or committee to obtain written approval ahead of time. This precaution can help avoid future misunderstandings and ensure a smooth process for pet approval.

3. Understanding strata pet laws

As Australia modernises its strata laws, we expect to see further refinements to state legislation to help strike a balance between pet owners’ rights and other residents’ needs.

Although there is no way of predicting what the future can hold, it is important to stay informed of any reforms regarding new pet limits, updated fees, or changes to the application process. If you are not up-to-date with the ever-shifting changes in strata legislation, it can potentially result in:

Pet by-laws or building rules become invalid due to new state policies.

Landlords not in compliance with pet approval processes

Tenants are not aware of their new pet rights.

To get up to speed with what pet rules are currently in place, check out our November 2024 recap on strata pet laws in NSW, QLD, VIC, NT, and TAS.

From 11 December 2023, updates to the Strata Legislation Amendment Bill 2023 have made it easier for residents in strata to keep pets. These reforms now prevent the owners corporation from imposing complete bans and unreasonable requirements for keeping a pet. There are two options outlined in the model by-laws for when apartment owners ask to keep a pet:

  • Option A: Allows pets to be kept provided the owners corporation is notified.
  • Option B: Requires consent of the strata committee before a pet is allowed. Consent must not be unreasonably refused, and rental tenants in strata schemes still need to seek approval from their landlord and the strata committee.

Often, a scheme may not adopt the standard model by-laws but will have registered tailored by-laws specific to their scheme. These custom by-laws will outline the unique set of rules and requirements that owners must adhere to when housing a pet.

  • Implementing by-laws that outright ban pets is no longer permissible unless it can be demonstrated that the animal will cause significant disruption or harm to the property or other residents.
  • Owners corporations cannot impose a bond, fee, or insurance requirements for having a pet on the property.
  • Keeping animals in apartment buildings is permitted under certain conditions.
  • Restrictions based on size, type or quantity are generally not valid.
  • Owners corporations should not unreasonably withhold approval for residents to keep an animal.

In Queensland, amendments to the Body Corporate & Community Management Bill 2023 were introduced on 1 May 2024, preventing body corporates from prohibiting pets or unreasonably withholding approval.

The scheme’s unique by-laws also determine whether body corporate permission is needed to keep an animal on the premises. Once a pet approval request is submitted, the committee has a 21-day period to decide, after which the request is automatically approved if they fail to respond.

If there is no specific body corporate by-law regulating animals, you do not need to ask for permission to keep a pet. However, you must still consider other body corporate by-laws that may apply, such as noise or interfering with the use and enjoyment of another lot or common property.

  • By-laws cannot prohibit animals entirely, unreasonably deny applications, or restrict pets’ number, type, or size.

  • The body corporate may remove or withdraw approval for an animal if there is evidence the animal is causing a nuisance to other owners or occupiers of the scheme.

  • By-laws may require body corporates to provide written conditions of approval for pet applications.

  • All pet owners still need to comply with the body corporate’s by-laws on noise, behaviour, and any agreed conditions, such as keeping pets on a leash in common areas.

In Victoria, an owners corporation cannot prohibit owners from keeping pets in private lots. However, by special resolution, they may still pass registered rules that can reasonably regulate how pets are managed in common property areas. For example, requirements might be able to specify size limits, require that pets be kept indoors, or mandate proper care and behaviour. Furthermore, changes to the Residential Tenancies Act 1997 in 2020 also require landlords to seek approval from the Victorian Civil and Administrative Tribunal (VCAT) to refuse a pet request.

  • The owners corporation can still set rules for pets in common areas, such as requiring that pets be kept indoors or mandating proper care and behaviour.
  • Building rules might specify species, size, and age.
  • Model rule 3.1(4) set out in the Owners Corporations Regulations 2007 provides that an owners corporation can serve a notice to remove an animal off common property if it is causing a nuisance.
  • Tenants have the right to keep a pet and cannot be denied a lease on these terms. Landlords can only refuse this by obtaining an order from the Victoria Civil and Administrative Tribunal (VCAT).
  • In most cases, tenants can request permission from the owner to have a pet in the property. The owners corporation can still set rules for pets in common areas and may ask for the pet to be removed if it’s considered a nuisance or danger.
In the Northern Territory, residents are permitted to keep pets if they gain the approval of a majority vote under Schedule 1 of the Unit Titles Act. However, body corporates can also alter this rule by registering their own animal by-laws. While some strata schemes may have restrictions, most are open to pets if they do not create disturbances or damage property. Furthermore, from 1 January 2021, the Residential Tenancies Legislation Amendment Act 2020, sections 65A and 65B, allow pet ownership on the property if they have informed the respective owners in writing and no objection or application has been made to the Northern Territory Civil and Administrative Tribunal (NTCAT) within 14 days.
By-laws governing pets are allowed but should be reasonable. Pet owners are encouraged to seek approval before introducing a pet to the strata property. Disputes can be referred to the Northern Territory Civil and Administrative Tribunal (NTCAT). Local council rules may also apply on top of the body corporate by-laws, e.g. the City of Darwin limits each property to four animals (two dogs or cats).

In Tasmania, permission to keep a pet on their strata lot is governed by the by-laws of the body corporate.

Under the Strata Titles Act 1998, strata corporations can create by-laws regarding pet ownership. However, similar to other states, these by-laws must be reasonable and justifiable. Absolute bans on pets are generally discouraged unless there is a strong rationale for doing so, such as protecting the health and safety of residents. If there is no existing rule around pet ownership, the standard model by-law would apply. This would mean that written body corporate approval would be required to keep an animal on the premises.

  • Body corporates can create pet-related by-laws but must be reasonable in their application.
  • Pet owners should check their strata’s specific rules and seek approval where necessary.
  • Pet-related by-law violations and disputes can also be taken to the Recorder of Titles.
  • Body corporates can provide issue a notice or apply to Recorder of Titles to remove a pet that violates the strata by-laws.

4. Assistance animals and the Disability Discrimination Act

The only animals that cannot be prohibited within any strata scheme are assistance animals, as referred to in Section 9 of the Disability Discrimination Act 1992.

Registered assistance animals are always permitted and cannot be restricted or unreasonably burdened by unreasonable by-laws or building rules on how they are used on the property. Committees cannot legally ban assistance animals. Other circumstances might be at play if you have seen other pets on the property and the by-laws prohibit pets.

If you have a disability and rely on your animal, you do not need to ask permission before bringing them to the strata property. However, the committee may request proof that the animal is fully qualified and properly accredited or trained in such a way as to assist a person with a disability and to meet standards of hygiene and behaviour that are appropriate for public places.

5. Dealing with disputes related to strata pets

As the saying goes, ‘every dog has its day’. Why is this the case? With a quarter of Australians currently living in apartments, it’s no surprise that pet ownership is a common issue in owners corporations and body corporates.
Living in a strata means living close to others. Even in a pet-friendly property, it’s important to consider the comfort and needs of all residents. For example, noise, odours, and damage can all become a problem if not managed. As a responsible pet owner, regular cleaning, behavioural training, and health checks should be a priority. In addition, some may have allergies or a fear of animals. Open communication can help address concerns and ensure a harmonious co-existence. Be willing to compromise and agree on conditions such as leash requirements or designated pet areas. Remember, a happy pet makes a happy neighbour.
If you are running into restrictions when keeping a pet in an owners corporation or body corporate, it’s always possible to challenge existing by-laws by having it repealed or adopting a new one. Here’s how:

Propose a change

Engage with the committee to initiate a motion during a general meeting to change the current pet-related by-law or building rule. During this process, legal services will need to be sought to help draft appropriately worded amendments.

Advocate for a pet-friendly policy

Encourage the committee to embrace a pet-friendly approach by explaining how it can enhance the property's harmony and future sales appeal.

Create a new by-law and building rules

If the proposed motion is accepted, a new one can be established, potentially including certain terms and conditions that the owners corporation or body corporate should announce to all residents.

Seek mediation

In case the initial motion is rejected, consider mediation with an impartial third party to discuss the endorsement of a new pet by-law or building rule.

Pursue further orders

If mediation doesn't resolve the issue, either party can approach a tribunal or adjudicator. Their final ruling can overturn previous decisions, evaluate if a by-law or building rule is excessively harsh or unreasonable, or determine if the pet is causing a nuisance necessitating removal.

6. How strata managers can help

At times, pet owners are granted special permission without having the by-laws and building rules changed, meaning it’s worth speaking with your committee about bringing an animal home.
If the requirements are unclear, it is best practice to consult the by-laws or building rules about pet keeping. Remember, getting a second opinion from your strata manager is always good. The last thing you want is to sign the lease and discover that the rules say your furry friend is not welcome.
Strata managers can help clarify and guide how owners corporations and body corporations can enforce reasonable animal-related by-laws or building rules, assist with disputes, and guide owners through the pet application process.

Navigating strata pet by-laws and building rules

Pet by-laws and building rules can often be complex and difficult to interpret. Strata managers can provide guidance following the state-specific legislation and highlight areas that may need to be updated to suit the property or maintain compliance. They can also help residents understand the specific conditions and rules to help owners and committees stay informed about their obligations and rights as pet owners.

Handling pet-related strata disputes

Conflicts or disputes are unfortunate but inevitable aspects of communal living, and pet ownership can sometimes trigger such issues. Strata managers are equipped to mediate and manage such conflicts. They work towards a fair resolution that respects the rights of all parties involved.

Strata pet application support

Introducing a new pet into a strata, owners corporation, or body corporate property involves several steps. Strata managers are there to assist and guide you through every step of the process to help you understand the application process and meet the requirements for approval.

Online strata pet application form

To help streamline the strata pet application process for our customers, we now have an online form that owners and tenants can use to submit requests to keep a pet to the committee for consideration and approval.

Conclusion

Strata pet laws across Australia share common themes of fairness and reasonableness to help pet owners and other residents coexist peacefully. Although the owners corporation, and body corporate will still have the right to regulate pet ownership, the emphasis is now on fairness and reasonableness. Pet owners are encouraged to be responsible and compliant with any building or state rules, and committees are expected to handle pet approvals reasonably. If you’d like to find out more about managing by-laws for your strata property, download your free Community Living guide on by-laws and building rules here. Or for a consultation to review your by-laws by our Kemps Petersons Legal team, click here (NSW only).
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This article is edited by Lauren Shaw Regional General Manager and Licensee-in-Charge on August 2024.

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