Refund request for debt recovery fees

Apply for a refund of late payment fees or interest

Once the form is submitted, your request is provided to your committee for consideration. We will let you know the outcome when they have confirmed their decision.

We appreciate your understanding and cooperation during this time.

If you would also like to propose a payment plan for levy arrears, you can do that via a separate form here.

Refund of debt recovery interest or fees request form

Please note that this form does not guarantee a refund, and if your account remains in arrears further penalties may be applied while a refund request is being considered. It’s recommended that payment is made in full for any outstanding or disputed amounts without delay.

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Your details

Please enter the information for the primary contact person, for the purpose of work order queries

Name*

Email*

Contact number*

Property details

Please provide the information of the building related to your refund request

Property address*

Street Address Suburb State Postcode

Scheme number*

Lot number*

Strata management branch*

Please select the correct branch, so your form can be processed more smoothly. Please get in touch with your strata or body corporate manager if you’re unsure which branch to choose.

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Strata management branch*

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NSW branch location*

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QLD branch location*

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VIC branch location*

Penalties information

Discount/penalty options *

Select all that apply

Interest to be reversed

Discounts to be reinstated

Debt recovery charges to be reversed

State your reason for this application*

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Source

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Medium

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utm_source

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utm_medium

Phone

This field is for validation purposes and should be left unchanged.

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Refund request for debt recovery fees

Refund of debt recovery interest or fees request form

Your details

Property details

Penalties information

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