Community After Hours - 24/7 Maintenance Support For Your Strata

24/7 emergency maintenance support service for your common property

Urgent after-hours maintenance issues for your common property

Call 1300 889 227 to speak to our Community After Hours support team.

Identifying urgent maintenance issues for your common property can be challenging. 
With Community After Hours, we offer 24/7 support, so we can help whenever you need us.

Savings

Save on unnecessary callouts and costs

Quality

Wide network of contractors

Tracking

Tracking of work orders

Follow-ups

Issues are followed-up and completed

Resources

Access to more than 2,500 certified contractors

Experience

More than 10 years of emergency maintenance experience

Availability

Over 20,000 after-hours phone calls answered

Knowledge

Team of specially trained staff

Round-the-clock maintenance support

Community After Hours provides round-the-clock common property assistance. Our trained staff answer calls 24/7 to help resolve emergency maintenance matters.

Using our knowledge and expertise, we help advise who is responsible for the issue.

If your problem is complex and requires additional work or approval, we take care of the follow-ups and reach out to your strata manager on your behalf.

Any work carried out on common property by contractors and facilitated by the Community After Hours team is invoiced directly to the relevant body corporate or owners corporation care of the committee.

After-hours emergency notice poster for residents

Keep everyone informed on who to contact after-hours common property maintenance emergencies. Download a copy of your branch’s after hours support details to display on your noticeboard or share it with a resident today. 

Join the community of over 185,000 property owners who have partnered with us to help care for their properties.

Before renewing your agreement, take a moment to compare your options. Our quick and easy form can be completed in less than 30 seconds.

We help save on unnecessary maintenance costs

Ascertaining whether an emergency maintenance issue is on common or owner property saves money because it allocates the cost to the right party:

  • We make sure the issue is allocated correctly to avoid unnecessary expenditure or conflict later on
  • We check pre-existing orders so there aren’t double ups on contractor callouts.

Here for you 24/7

Our branches and offices are open during work hours from 8:30 am to 5:00 pm. If you need emergency maintenance outside of business hours, Community After Hours is available:

24/7 on weekends

24/7 on public holidays

Monday to Friday, 5:00 pm to 8:30 am

Contact us for emergency maintenance

For emergency maintenance issues call 1300 889 227   Please note: any work carried out on common property by contractors and facilitated by the Community After Hours team is invoiced directly to the relevant body corporate or owners corporation care of the committee.