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This information is provided on behalf of the owners corporation or body corporate. Macquarie Bank is changing the payment options it offers. These modifications are focused on moving traditional direct debit to a biller-initiated direct debit within DEFT.
In March 2025, Macquarie Bank will transition away from traditional direct debit payments. This means your current direct debit arrangements will become inactive. Please stay tuned for further announcements on the official change date.
Owners who want a direct debit option need to set up a biller-initiated direct debit within DEFT or use the BPAY option.
Existing direct debit arrangements will be cancelled once Macquarie Bank transitions its processes in 2025. Please keep an eye out for further information on the official dates for this change.
You can set up a new biller-initiated direct debit arrangement by registering your email with deft.com.au, creating your password and completing the required details to authorise your biller. When you sign up for biller-initiated direct debit, you are providing authority to take the specific amount due on the levy from your account. This is not a one-time permission and is valid even if the levy amount changes. If the total alters, the software will withdraw the correct amount.
More information on how to add biller-initiated direct debits can be found here.
You can pay using BPAY via your bank’s app or online banking. Your invoices or levy notices will provide a biller code and reference number.
If your bank offers self-service phone banking, you may be able to pay from your bank account or credit card.
You should check with your financial institution for both options, including if a fee applies. There is no DEFT fee applicable.
If you decide to pay your expenses or levies this way, you can set up one-off or recurring payments from your bank account, debit, or credit card.
American Express, Diners Club, Mastercard and Visa cards are accepted. Transaction fees may apply.
You can pay in-store at Australia Post branches using EFTPOS or cheque. Just present the barcode located on your invoice or levy notice.
Check with Australia Post if your local branch offers this service.
Disclaimer: This webpage is created by PICA Services Pty Ltd ABN 70 651 941 114 (PICA Group), a member of the PICA Group of companies. Links to third-party websites are provided for convenience only, PICA Group does not endorse or accept any responsibility for these websites’ content use or availability. While PICA Group has taken every reasonable care in compiling the information in this letter, we do not guarantee the accuracy or completeness of the information provided. PICA Group accepts no liability for any loss or damage caused by the use of or reliance on the information contained in this letter or any links or third-party websites. You can contact us by calling 1300 889 227 or web chat through our website between 8.30 am and 5.00 pm. Or complete the form on our website anytime, and we will respond during business hours. ©PICA Group 2024.
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