Smart meter rollout

National energy reforms to accelerate smart meter upgrades.

From 1 December 2025, new national energy reforms will fast-track smart meter upgrades nationwide. This accelerated rollout forms part of a broader push to modernise the energy network and replace all legacy meters by 2030. Learn more about the rollout and how these changes impact you.

Here's what you need to know:

What are smart meters?

Smart meters are digital devices that record real-time electricity usage and send that data directly to your energy provider. Unlike traditional meters, they don’t require manual readings and can provide detailed insights into energy consumption patterns.

What are the core reforms?

Accelerated smart meter deployment

Retailers must replace all legacy (type 5 and 6) meters with smart meters (type 4) by 1 December 2030, following a Legacy Meter Replacement Plan (LMRP).

Improved access to power quality data

Networks, AEMO and the AER will receive free basic power quality data from smart meters to help manage supply, safety, and reliability.

New consumer protections

New rules ban upfront installation fees and require clear, informed customer consent before any tariff changes. Retailers must also provide pre-installation notices and provide clear usage support information.

Reduced installation barriers

New procedures will streamline installations in multi-occupancy buildings and remove opt-out rights for standard contract customers.

Fit-for-purpose testing and inspection

Legacy meter testing is temporarily paused while the AEMO develops new guidelines to support flexible and cost-effective inspection standards.

Your consumer rights

Smart meter upgrades are mandatory under the new reforms. If your electricity retailer contacts you to arrange an installation, you’re required to accept it.
Plan change require your consent. Retailers must notify you of any changes to your plan following installation and get clear consent before changing your tariff or pricing. This rule applies for two years.
Your data is protected. Retailers must comply with strict privacy laws when collecting, storing, and sharing your energy data.
Safety standards apply. Installers must meet all safety and technical requirements. If something goes wrong, you can lodge a complaint with your retailer or escalate it to your state’s energy ombudsman.

What does this mean for you?

The accelerated rollout mainly covers New South Wales, Queensland, the Australian Capital Territory, and South Australia. If your building was built before 2016, you likely have older electricity meters that need replacing under the new reforms.

The good news? You don’t need to take any immediate action. Your electricity retailer is responsible for managing the upgrade and will contact you when your building is scheduled for installation. You may also notice changes to your electricity bills after installing a smart meter. You can request detailed consumption data from your retailer to help you stay on top of your energy usage.

If you’re unsure how the rollout will affect your building, or want help communicating with residents, consider contacting your energy retailer.

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Author

This article is edited by Lauren Shaw Regional General Manager and Licensee-in-Charge on October 2025.