Community After Hours - 24/7 Maintenance Support For Your Strata

24/7 emergency maintenance support service for your common property

Urgent after-hours maintenance issues for your common property

Call 1300 267 181 to speak to our Community After Hours support team.

 

Identifying urgent maintenance issues for your common property can be challenging. With Community After Hours, we offer 24/7 support, so we can help whenever you need us.

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Savings

Save on unnecessary callouts and costs

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Quality

Wide network of contractors

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Tracking

Tracking of work orders

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Follow-ups

Issues are followed-up and completed

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Resources

Access to more than 2,500 certified contractors

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Experience

More than 10 years of emergency maintenance experience

Availability

Over 20,000 after-hours phone calls answered

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Knowledge

Team of specially trained staff

Round-the-clock maintenance support

Community After Hours provides round-the-clock common property assistance. Our trained staff answer calls 24/7 to help resolve emergency maintenance matters.

Using our knowledge and expertise, we help advise who is responsible for the issue.

If your problem is complex and requires additional work or approval, we take care of the follow-ups and reach out to your strata manager on your behalf.

If it turns out your issue isn’t on common property, that’s okay, too. Our team will help owners in resolving maintenance problems by connecting them with fully licensed and insured contractors at no extra cost.

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Join the community of over 200,000 property owners who have partnered with us to help care for their properties.

Before renewing your agreement, take a moment to compare your options. Our quick and easy form can be completed in less than 30 seconds.

We help save on unnecessary maintenance costs

Ascertaining whether an emergency maintenance issue is on common or owner property saves money because it allocates the cost to the right party:

  • We make sure the issue is allocated correctly to avoid unnecessary expenditure or conflict later on
  • We check pre-existing orders so there aren’t double ups on contractor callouts.

Here for you 24/7

Our branches and offices are open during work hours from 8:30 am to 5 pm. If you need emergency maintenance outside of business hours, Community After Hours is available:

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24/7 on weekends

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24/7 on public holidays

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Monday to Friday, 5:00 pm to 8:30 am

Contact us for emergency maintenance

For emergency maintenance issues call 1300 267 181

Please note: any work carried out on common property by contractors assigned by the Community After Hours staff is invoiced directly to the relevant strata property c/o the committee.