Technology for strata managers

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Back-office strata management  •   World class  •   Cloud based  •  Real-time data  •  Customisable


For the first time in the Australian strata industry an all-new world-class technology solution will be introduced to enable you to outsource your back-office information technology, administration and financial services so that you can focus on doing what you do best… delivering professional front-of-house strata management services.

For some years now, many in the industry have experienced reduced management fees, greater workloads, increased legislative compliance and staff retention issues – all in an increasingly competitive space. Technology in the strata management industry has not kept pace with these changes, and strata managers are spending more and more time on administration tasks.

The PICA Group is in the process of building a solution in partnership with it’s technology partner, Limited (Urbanise). Being cloud-based and modularised, the new technology solution will be the ideal platform to provide you with flexibility, convenience, remote access capability, mobile and tablet apps, and self-service web portals, etc. to allow you to manage your business at any time of the day, without being office-bound.

What type of services can be outsourced?

  • Strata administration and accounting application software system services
  • Accounts payable invoice processing
  • Insurance claim management and processing
  • Tax returns and BAS
  • Arrears management
  • Meetings management
  • Compliance and by-law monitoring
  • Common area repairs and maintenance
  • Facilities management
  • Community events and community-building initiatives

Do I need to outsource everything?

No, you can outsource as little or as much as you like.

Why would I consider outsourcing to the PICA Group, a competitor of mine?

The PICA Group will be purely and solely your back-office support. Your data and intellectual property will remain yours, and the services you decide to outsource will look and feel as if you are delivering them. We’ll back this with guarantees of data confidentiality and data security with ISO data encryption standards, fully and individually partitioned separate logical systems, databases and service level agreements.

Secondly, as a leader in the property services industry, the PICA Group has a genuine desire to change the way strata management services are provided.  Our investment of more than $21 million over the next 10 years in the platform is the largest investment ever made in technology for the strata industry. We hope that as our industry partners, you will share the benefits of this investment which will enable us to lift the industry standard in delivering more professional and superior management services.

What are the key benefits to my business?

  • Access to a world-class technology platform
  • Reduction in operating costs
  • The ability to manage larger buildings
  • Improvement in profit margins
  • Free up time to provide more proactive, value-added services
  • Improved customer and staff retention
  • Grow your business without having to grow your staff numbers
  • Turn services on and off
  • Access new revenue streams (such as behind-the-door services)

When will this service be launched?

The expected launch date is late 2017 to early 2018.

Download our outsourcing services brochure here