The role of an owners corporation manager
A manager coordinates the owners corporation’s daily affairs including collecting and banking fees, arranging property maintenance, and, in certain circumstances, organising meetings.
A manager’s duties generally include:
- Paying invoices
- Attendance to correspondence
- Maintaining the owners corporation roll
- Providing owners corporation certificates
- Arranging audits and reports required by law
- Preparing and implementing a grievance procedure
- Arranging quotations for repairs and maintenance
- Taking out and maintaining the required insurance
- Preparing and distributing notices, agendas and minutes
- Preparing and distributing financial statements and budgets
- Organising meetings for the committee and owners corporation
- Keeping and maintaining the owners corporation register and records
- Ensuring compliance with the Owners Corporations Act 2006, the Owners Corporations Regulations 2018, and ensuring compliance with the owners corporation rules.
The ability to carry out these tasks are not the only thing that makes a good owners corporation manager – they are also pivotal in maintaining a harmonious community.
A good owners corporation manager will not only be able to ensure you’re compliant and follow the required processes, but they also need to possess excellent people skills. Community living is made up of people from diverse cultural, linguistic, ethnic, and religious backgrounds so it takes someone empathetic, patient, and a good communicator to assist in resolving issues and keeping the peace.